E-commerce and Business Communication
Price: 399.00 INR
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ISBN:
9789367256664
Publication date:
23/04/2025
Paperback
234 pages
Price: 399.00 INR
We sell our titles through other companies
Disclaimer :You will be redirected to a third party website.The sole responsibility of supplies, condition of the product, availability of stock, date of delivery, mode of payment will be as promised by the said third party only. Prices and specifications may vary from the OUP India site.
ISBN:
9789367256664
Publication date:
23/04/2025
Paperback
234 pages
Urmi Datta & Neha Somani
The book is designed to meet the requirements of the B.Com course on E-commerce and Business
Communication and follows the new syllabus under Curriculum and Credit Framework (CCF) of
the New Education Policy. Written in a student-friendly manner, the book provides a complete
coverage to the syllabus and supports theory with numerous examples and cases.
Rights: World Rights
Urmi Datta & Neha Somani
Description
The book is designed to meet the requirements of the B.Com course on E-commerce and Business Communication and follows the new syllabus under Curriculum and Credit Framework (CCF) of the New Education Policy. Written in a student-friendly manner, the book provides a complete coverage to the syllabus and supports theory with numerous examples and cases.
The book is divided into two modules. The first module deals with E-commerce and discusses various e-commerce models, significance of e-governance, and strategies for successful e-CRM business framework. E-payments, phases of ERP implementation, and latest trends in the field of e-commerce including social media have been covered in detail too.
The second module on Business Communication introduces effective communication along with its types and tools. It also discusses the significance of communication in conflict resolution and includes a chapter on Drafting covering important points for drafting notices & minutes under Companies Act, 2013, Résumé, business letters, circulars, etc. along with several specimens of the same.
About the authors:
Urmi Datta is Faculty, Shri Shikshayatan College, University of Calcutta.
Neha Somani is Practising Company Secretary, LLB and B.Com (Hons.).
Urmi Datta & Neha Somani
Features
- Provides complete coverage of the syllabus for E-commerce & Business Communication
- Contains Solved Question Papers for Business Communication (2019 – 2024)
- Includes a Question Bank with Select Answers
- Discusses new trends in the field of e-commerce including e-payments and also the emergence of communication technology and modern forms of communication used
Urmi Datta & Neha Somani
Description
The book is designed to meet the requirements of the B.Com course on E-commerce and Business Communication and follows the new syllabus under Curriculum and Credit Framework (CCF) of the New Education Policy. Written in a student-friendly manner, the book provides a complete coverage to the syllabus and supports theory with numerous examples and cases.
The book is divided into two modules. The first module deals with E-commerce and discusses various e-commerce models, significance of e-governance, and strategies for successful e-CRM business framework. E-payments, phases of ERP implementation, and latest trends in the field of e-commerce including social media have been covered in detail too.
The second module on Business Communication introduces effective communication along with its types and tools. It also discusses the significance of communication in conflict resolution and includes a chapter on Drafting covering important points for drafting notices & minutes under Companies Act, 2013, Résumé, business letters, circulars, etc. along with several specimens of the same.
About the authors:
Urmi Datta is Faculty, Shri Shikshayatan College, University of Calcutta.
Neha Somani is Practising Company Secretary, LLB and B.Com (Hons.).
Table of contents
- E-commerce
- Business Communication
